Last updated: [25/08/2026]
At Al Tafasil Store, we are committed to protecting the privacy of our customers and maintaining the confidentiality of their data. This privacy policy explains how we collect, use, and protect personal information when you visit our store, place an order, or contact us.
By using our store, you agree to the practices described in this privacy policy, to the extent permitted by the applicable laws and regulations in the United Arab Emirates.
1. Information We Collect
We may collect information you provide to us when using the store, including:
Full name.
Phone number.
Email address.
Delivery address.
Order details and purchased products.
Billing and payment information, depending on the payment method used.
Information you provide when contacting us or sending an inquiry.
Any images or files you send us when ordering custom products, if available in the store.
Some technical information may also be collected automatically when you visit the website, such as device type, browser, IP address, and website usage data, through Shopify and certain tools and services used in the store.
2. How We Use Your Information?
We use the information we collect for the following purposes:
Processing and fulfilling your orders.
Order confirmation and communication with you about it.
Delivering products to the address you provide.
Processing payments and refunds when needed.
Responding to your inquiries and customer service requests.
Improving the store's user experience, products, and services.
Detecting and preventing fraud or misuse of the store.
Sending offers and marketing updates, when permitted and appropriate according to applicable laws.
3. Information Sharing
We do not sell or rent your personal data to others.
We may share only the necessary information with service providers who help us operate the store and fulfill orders, such as:
Shipping and delivery companies.
Payment service providers.
Shopify and technical service providers associated with store operation.
Marketing and analytics service providers, when these services are used.
Government or legal authorities when required by law.
We ensure that data sharing is limited to what is necessary for the specified purpose.
4. Protecting Your Data
We take appropriate technical and organizational measures to help protect your personal information from unauthorized access, use, alteration, disclosure, or loss.
However, the transmission or storage of data over the internet cannot be absolutely guaranteed to be secure.
5. Cookies
Our store may use cookies and similar technologies to improve website performance, remember some of your preferences, analyze store usage, and provide a better shopping experience.
Some external services linked to the store may also use cookies according to their own policies.
You can control cookies through your browser settings, noting that disabling some cookies may affect some store functions.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by legal and accounting obligations, dispute resolution, and protection of our rights and the rights of our customers.
7. Your Rights
According to applicable laws and regulations, you may have a number of rights related to your personal data, including requesting:
Access to the personal information we hold about you, where applicable.
Correction or completion of inaccurate data.
Deletion of your data in cases permitted by law.
Restriction or cessation of processing your data in cases permitted by law.
Withdrawal of your consent to certain types of data processing when processing is based on your consent.
You can contact us to exercise any of the aforementioned rights, and we will handle your request in accordance with applicable laws.
UAE legislation already provides for rights such as data correction, erasure requests, and processing restrictions in certain cases.
8. Marketing and Promotional Messages
If you subscribe to our mailing list or agree to receive marketing offers, we may send you store news, offers, and new products.
You can unsubscribe from marketing messages at any time through the unsubscribe option available in the message or by contacting us.
Third-Party Services
Our store may rely on third-party services and platforms to provide services such as payment, shipping, analytics, marketing, or website operation.
Information processed through these services may be subject to the privacy policies of those service providers.
10. Children
Our store is not intended to intentionally collect personal data from children. If we become aware that personal data has been collected from a child improperly, we will take appropriate action in accordance with applicable laws.
11. Updates to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services, our data handling practices, or legal requirements.
The updated version will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have any questions about the privacy policy or wish to inquire about your personal data, you can contact us via:
Store Name: Al Tafasil
Email: altafasil09@gmail.com
Phone Number: 0521110306
Address: Al Muwaihat 2, Ajman, United Arab Emirates
